How do I place an order?

For the easiest and quickest method please use our online shopping facility here: Beyond Words Bookshop.

You will be able to create an account, manage your orders and quickly order new or additional titles after registering. If you are buying eBooks your files will remain in your account. You can then manage when, where and which devise you download them to.

How long will my order take?

All orders will be dispatched within 5 working days by our distribution partner. If your order is urgent please contact cdunton@booksbeyondwords.co.uk or call us on 020 7492 2559.

Can I pay via a purchase order?

For purchase orders please email cdunton@booksbeyondwords.co.uk and we will provide you with an invoice. For large overseas orders we advise using this method so we can quote you the exact shipping costs.

Please note we aim to respond to emails within 5 working days. 

How can I pay?

We use Stripe as a safe and secure payment gateway. You can pay with any debit or credit card. If you do have a PayPal account you may also pay through this method via a digital invoice, but you will need to email us first. If you have any issues when paying please call us on 020 8877 9799 or email cdunton@booksbeyondwords.co.uk. If you are paying via a purchase order, we will issue a digital invoice via PayPal or printed where you can pay via BACS transfer or cheque to Books Beyond Words CIC (full details on request).

Please note we aim to respond to emails within 5 working days. 

I am a bookseller how do I purchase books?

If you are a bookseller / retailer please email cdunton@booksbeyondwords.co.uk for our trade discount and shipping rates.

Please note we aim to respond to emails within 5 working days. 

How do I get my digital purchases?

You will receive an email including a link to download. You have 24 hours to download your purchase, please email cdunton@booksbeyondwords.co.uk if you miss your window and you will be sent an extension.

Please note we aim to respond to emails within 5 working days. 

How much is shipping?

Over the past 2 years, postage costs have increased and so from the 6th February 2017 our P&P charges have been adjusted accordingly.  In addition, we will bedonating £1 per order to support the work of The Grange. In order to have people with learning disabilities at the heart of everything we do, last year  we joined forces with The Grange to create a team who fulfil orders. We now have people with learning disabilities present through every stage of our business, from inception, to publishing and to getting the final book through your letterbox. You can find out more about the work The Grange do here and here.

UK

£2.99 UK 1 book                          

£3.79 UK 2-3 books                         

£4.49 UK 4-6 books                       

£5.49 UK 7-12 books       

£7.49 UK 13-18 books

£12.29 UK 19-30 books

£12.50 UK 31-50 books

£14.00 UK 51-75 books

£17.50 UK 76-100 books

£35.00 UK 101-200 books

Book sets

£12.50 UK Bumper Book Club Set

£12.50 UK Complete Book Set             

£12.50 UK Library Set

£12.29 UK Health Set           

£12.50 UK Schools Set

£7.49 UK Healthy Living Set

£5.49 UK Book Club Starter Set

£5.49 UK Behaviour Set

£5.49 UK Surviving Abuse Set


EU

£5.00 EU 1-3 books                              

£10 EU 4-6 books                         

£16.50 EU 7-18 books                       

£20.00 EU 19-30 books       

£25.00 EU 31-39 books


Rest of World

£6.00 ROW 1-3 books                              

£15.00 ROW 4-6 books                         

£30.00 ROW 7-18 books                       

£40.00 ROW 19-30 books       

£70.00 ROW 31-39 books

 

For larger orders email: cdunton@booksbeyondwords.co.uk for an accurate quote